Service

JSC “Aktubroentgen” not only produces the best and reliable X-ray diagnostic equipment, but also provides a number of important services. One of the fundamental principles of our company: “The best equipment — the best service.”

Our company has its own service department, which provides warranty and post-warranty service. Employees regularly take measures to monitor X-ray equipment in the country, as a result, the service department always has fresh and accurate data for timely response, preventive measures and, if necessary, visits to facilities anywhere in the Republic. Specialists are always in touch, always ready to help. The service and maintenance system, as well as the entire quality management system of JSC “Aktubroentgen”, is certified by the international quality control and Standardization Service for compliance with the international standard confirming the quality of medical equipment.

Many customers choose our products precisely because we are always there. Our specialists, who regularly undergo trainings and study abroad, work in all regions of Kazakhstan and are always ready to help you.

To carry out work on warranty and post-warranty maintenance of ionizing radiation sources, which are X-ray machines, should be specialists who have been trained at the manufacturer, who perform these works without prejudice to human health. The repair and maintenance of the X-ray machine by incompetent people can lead to a complete failure of the equipment and result in large costs for its restoration, as well as to its operation with a very high dose load, which is fraught with irradiation of all staff and visitors to the hospital.

In this regard, when concluding a contract for the maintenance of X-ray machines manufactured by JSC “Aktubroentgen”, we ask you to pay attention to the availability of Certificates issued by the manufacturer, their authenticity and validity period for service engineers. In case of doubts about the validity of the Certificates, you can verify their authenticity by contacting JSC “Aktubroentgen”.